Common Ground is committed to ensuring that your privacy is protected. We do not store the financial details of our customers and we never share any personal details with third parties. Any information we do ask you to provide will only be used in accordance with this privacy statement.
What information do we collect & why?
Your name and contact information is collected on our website (www.commonground.org.uk) when you place any order. We do not store credit card, bank or any other payment details. We do not sell or share this information with anybody else. It is only used by us so we can process the order and send out your books or other items you may have ordered. We have no access to your bank details, debit or credit card details, and none of this financial information is stored or kept on our website or in our office. While it is on our website, this information is password protected and only accessible by us.
We are obliged to keep 7 years worth of all our outgoings and incomings, which includes the invoices raised when you order from our website. These invoices detailing your name, address and whatever you have ordered, are kept digitally on our password protected accounting cloud and stored on paper in our alarmed offices. We keep both paper and digital records to ensure that if either is destroyed or compromised, we have a back up that means we can still comply with company law. If you are unhappy with us keeping your personal details like this, either digitally or on paper, please let us know by email and we will remove this information from the invoices we keep within 30 days of your request.
When you buy or donate, you will be asked if you would like to start an account. You don’t have to start an account, you can choose the ‘guest’ option. For those who do choose to have an account with us, either for convenience or to keep a history of your orders, your name, contact information and order history will be logged on our website. So long as you choose to have an account with us, this information will be stored on our servers on a password protected WordPress administration page, only accessible by us. If you change your mind about having an account with us and request to be forgotten, please let us know by email and we will completely remove you from the system within 30 days of receiving your request.
You may at any time request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email us. Likewise, if you believe that any information we are holding on you is incorrect or incomplete, please let us know and we will change any incorrect information.
The Clearing Newsletter
Common Ground news and projects are periodically featured in an online journal called The Clearing, published by Little Toller Books. We are closely aligned with Little Toller, so should you wish to stay in touch with our latest projects and ideas, we do recommend that you subscribe to The Clearing. By doing so, you will receive a regular newsletter from Little Toller which features news and features about Common Ground. Each newsletter is administered by Mailchimp, where your email and any other contact details you wish to share are stored remotely in a pass-word protected cloud. Those who subscribe to The Clearing email do so out of choice, because they want to stay in touch with Common Ground and other Little Toller commissions. But if you no longer wish to receive The Clearing please do either unsubscribe at the bottom of the latest newsletter or let us know by email and we will completely remove you from the Mailchimp mail list within 30 days of receiving your request.
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Links to other websites
Our website contains links to other websites of interest, but once you have used these links to leave our site we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.